01
Seasoned adjusters
Deep experience on every file: adjusters who hold the designations and carry the judgment complex claims demand, backed by structured peer review so the whole team’s knowledge stands behind your claim.
Specialist claims · Canada wide
Excellence in every claim.
A Canadian claims partner built for specialty and hard-to-place business, where seasoned adjusters meet modern technology.
100+Years combined
12,000+Claims handled
7Specialty lines
Why Royal Claims
Hard claims, handled.
Some claims are straightforward. We’re built for the ones that aren’t : specialty lines, complex losses, and the hard-to-place business others turn away.
02
Modern technology
Structured intake, live status, clean data, and disciplined reporting: a technology spine that gives carriers and brokers speed and transparency from first notice to resolution.
IBC 5-Star Claims Provider · 2025
Insurance Business Canada Awards - Claims Provider of the Year Excellence Awardee · 2023, 2024 & 2025
Trusted by Canadian carriers and the Lloyd’s market: one standard of care for every claim, on every coast.Canadian carriers · Lloyd’s coverholders · Brokers
Capabilities
Every line. One standard.
Deep specialty focus in the lines below, and the breadth to handle effectively any claim.
01
Commercial Trucking
MTC · CAPD · Logging equipment02Commercial General Liability
Sports & entertainment · Events · Hard to place03Residential & Commercial Property
Habitational · Commercial04Aviation
Hull · Liability05Marine
Cargo · Hull · P&I06Accident Benefits
Statutory · Bodily injury07Errors & Omissions
Professional liabilityOur Approach
Expertise, layered with technology.
01
Intake
Structured first notice: every detail captured once, cleanly.
02
Expert adjuster
A senior specialist matched to the line and the loss.
03
Data & analysis
Live status, clean reserves, disciplined reporting throughout.
04
Resolution
Fair, defensible outcomes, documented to bind-level standards.
Our People
The people on your file.
Insights
Guidance and updates from Royal Claims.
Introducing Jennifer Danyluk: Enhancing Excellence in Trucking Claims
We welcome Jennifer Danyluk, whose deep trucking-industry knowledge is strengthening our claims department across logistics and transportation losses.
Moral Hazards and Maple Syrup: How Trump’s Tariff Threats Could Impact Canadian Claims
How proposed U.S. tariffs could affect Canadian insurance claims — from fraud and supply-chain disruption to warehouse stockpiling — set against an election-year backdrop.
Liability Trends Across Borders: U.S. Lessons and Canadian Perspectives
How U.S. liability developments — nuclear verdicts and PFAS litigation — are shaping Canadian practice, and AI’s transformative but ethically complex role in claims.