Privacy Policy

Overview
Personal Information and Privacy
We collect and store only the personal information necessary to provide this service, including:

Mobile phone number
Name (if provided)
Claim reference number
Message history
This information is used solely for SMS communication regarding your insurance claim. We do not share, sell, or disclose this data to third parties for marketing purposes.

We follow the principles of the Personal Information Protection and Electronic Documents Act (PIPEDA), and any applicable provincial privacy laws. Your data is stored securely and access is limited to authorized personnel.

 
Security of Your Information
We use technical, administrative, and physical safeguards to protect your mobile number and any associated data from unauthorized access, disclosure, or misuse. However, no method of transmission over SMS is entirely secure. You acknowledge and accept these limitations.

 
Your Responsibilities
You are responsible for:

Ensuring the mobile number provided is accurate and current
Notifying us immediately if your number changes or is reassigned
Understanding your mobile plan and associated carrier costs
 
Limitation of Liability
RCS is not liable for:

Delayed or undelivered SMS messages
Inaccurate or incomplete mobile numbers
Charges incurred by your mobile carrier
We are not responsible for any damages or losses arising from the use of SMS communication where consent was properly obtained.

 
Changes to this Policy
We may update this SMS Privacy Policy and Terms from time to time to reflect operational, legal, or regulatory changes. We will post the revised version and update the “Effective Date” above.

You are encouraged to review this page regularly. Continued use of our SMS service constitutes your acceptance of any changes.